CRNA School Prep Academy I.C.U. Dreaming About Anesthesia Terms of Service

Last Updated: October 10, 2026

Welcome, and thank you for your interest in CRNA School Prep Academy I.C.U. Dreaming About Anesthesia ("Community Owner," "we," or "us") and our online community, along with any mobile or other downloadable applications that we make available to enable access to the same (collectively, the "Community"). These Terms of Service are a legally binding contract between you and Community Owner regarding your use of the Community.

PLEASE READ THE FOLLOWING TERMS CAREFULLY.

BY ACCEPTING THESE TERMS, EITHER BY CLICKING "I ACCEPT," OR BY OTHERWISE ACCESSING OR USING THE COMMUNITY, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF AND ACCESS TO THE COMMUNITY, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING COMMUNITY OWNER'S PRIVACY POLICY (COLLECTIVELY, THESE "TERMS") AND THE ADDITIONAL COMMUNITY TERMS ATTACHED AS EXHIBIT A (THE "ADDITIONAL TERMS") EITHER (A) ON BEHALF OF YOURSELF AS AN INDIVIDUAL, OR (B) IF YOU ARE ACCESSING THE COMMUNITY ON BEHALF OF AN ENTITY, ORGANIZATION, OR COMMUNITY OWNER, ON BEHALF OF SUCH ENTITY, ORGANIZATION OR COMMUNITY OWNER FOR WHICH YOU ACT, AND YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ORGANIZATION OR COMMUNITY OWNER TO THIS AGREEMENT. IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE COMMUNITY. YOUR USE OF THE COMMUNITY, AND COMMUNITY OWNER'S PROVISION OF THE COMMUNITY TO YOU, CONSTITUTES AN AGREEMENT BY COMMUNITY OWNER AND BY YOU TO BE BOUND BY THESE TERMS.

ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 15 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND COMMUNITY OWNER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

1.
Eligibility. You must be at least 18 years old to join the Community or have the consent of a parent or legal guardian. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old or you are at least 13 years old and have obtained verifiable consent from a parent or legal guardian to join the Community; (b) you have not previously been suspended or removed from the Community; and (c) your registration and your use of the Community is in compliance with any and all applicable laws and regulations.
2.
Accounts and Registration. To access most features of the Community, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your name, email address, or other contact information. You agree that the information you provide to us is accurate, complete, and not misleading, and that you will keep it accurate and up to date at all times. When you register, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you should immediately notify us at support@crnaschoolprepacademy.com or by using the mechanisms made available by Community Owner.
3.
LICENSES
3.1.
Limited License. Subject to your complete and ongoing compliance with these Terms, Community Owner grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use any mobile or other downloadable application provided to you by Community Owner and associated with the Community on a mobile device that you own or control; and (b) access and use the Community.
3.2.
License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, publicly perform, or create derivative works of the software powering the Community; (b) make modifications to the software powering the Community; or (c) interfere with or circumvent any feature of the Community, including any security or access control mechanism. If you are prohibited under applicable law from using the Community, then you may not use it.
3.3.
Feedback. We respect and appreciate the thoughts and comments from our users. If you choose to provide input and suggestions regarding existing functionalities, problems with or proposed modifications or improvements to the Community ("Submissions"), then you hereby grant Community Owner and its Service Provider (defined in Section 16.1 below) an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Submissions in any manner and for any purpose, including to improve the Community and create other products and services. We will have no obligation to provide you with attribution for any Submissions you provide to us.
4.
Ownership; Proprietary Rights. The Community is managed by Community Owner using a platform made available by Service Provider. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Community provided by Community Owner or Service Provider ("Materials") are protected by intellectual property and other laws. All Materials included in the Community are the property of Community Owner or its third-party licensors (including Service Provider). Except as expressly authorized by Community Owner, you may not make use of the Materials. There are no implied licenses in these Terms and Community Owner and Service Provider reserve all rights to the Materials not granted expressly in these Terms.
5.
THIRD-PARTY TERMS
5.1.
Third-Party Services. Community Owner may provide tools through the Community that enable integration with third-party platforms, add-ons, services, or products not provided by Community Owner ("Third-Party Services"). If you direct us to transmit data to, or receive data from, a Third-Party Service on your behalf (including by enabling the applicable integration in the settings of the Community), then you authorize us and Service Provider to collect, access, use, derive, disclose, generate, transfer, transmit, store, host, or otherwise process ("Process") any such data, including User Content (defined in 6.1 below), in connection with the applicable integration, in a manner consistent with the functionality of the Community requested by you and the permissions granted to Community Owner by the relevant integration (which Processing may include, without limitation, performing queries on the data held by the Third-Party Service). You acknowledge and agree that your use of a Third-Party Service is subject to your agreement with the relevant provider of such Third-Party Service, and that Community Owner and Service Provider are not a party to such agreement. Community Owner and Service Provider do not control and have no liability for Third-Party Services, including their security, functionality, operation, availability, or interoperability with the Community or how the Third-Party Services or their providers use User Content. All data received from Third-Party Services on behalf of you as described herein will be deemed User Content under these Terms.
5.2.
Third-Party Software. The Community may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components ("Third-Party Components"). Although the Community is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.
6.
USER CONDUCT
6.1.
User Content Generally. Certain features of the Community may permit users to submit, upload, publish, broadcast, or otherwise transmit ("Post") content to the Community, including messages, reviews, photos, video or audio (including sound or voice recordings and musical recordings embodied in the video or audio), images, folders, data, text, and any other works of authorship or other works ("User Content"). You retain any copyright and other proprietary rights that you may hold in the User Content that you Post to the Community, subject to the licenses granted in these Terms.
6.2.
Limited License Grant to Community Owner. By Posting User Content to or via the Community, you grant Community Owner and Service Provider a worldwide, non-exclusive, royalty-free, fully paid right and license (with the right to sublicense through multiple tiers) to host, store, transfer, publicly display, publicly perform (including by means of a digital audio transmission), communicate to the public, reproduce, modify for the purpose of formatting for display, create derivative works as authorized in these Terms, and distribute your User Content, in whole or in part, in any media formats and through any media channels, in each instance whether now known or hereafter developed. All of the rights you grant in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of external services will not have any separate liability to you or any other third party for User Content Posted or otherwise used on external services via the Community. You agree to pay all monies owing to any person or entity resulting from Posting your User Content and from Community Owner's or Service Provider's exercise of the license set forth in this Section.
6.3.
You Must Have Rights to the Content You Post; User Content Representations and Warranties. You must not Post User Content if you are not the owner of or are not fully authorized to grant rights in all of the elements of that User Content including in all ambient music and underlying musical works embodied in any sound recording. Community Owner disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Community. By providing User Content via the Community, you affirm, represent, and warrant to us that:
(a)
you are the Community Owner and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Community Owner and users of the Community to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section, in the manner contemplated by Community Owner, Service Provider, the Community, and these Terms;
(b)
your User Content, and the Posting or other use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, misappropriate, or otherwise breach any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property, contract, or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Community Owner or Service Provider to violate any law or regulation or require Community Owner or Service Provider to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties; and
(c)
your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
6.4.
User Content Disclaimer. Community Owner and Service Provider are under no obligation to edit or control User Content that you or other users Post and will not be in any way responsible or liable for User Content. Community Owner or Service Provider may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms, is alleged to violate the rights of third parties, or is otherwise objectionable. You understand that, when using the Community, you will be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Community Owner or Service Provider with respect to User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, Community Owner may (or may permit Service Provider to) investigate the allegation and determine whether to remove the User Content, which Community Owner and Service Provider reserve the right to do at any time, without notice, and for any reason. For clarity, Community Owner does not permit infringing activities on the Community.
6.5.
Monitoring Content. Community Owner and Service Provider do not control and do not have any obligation to monitor: (a) User Content; (b) any content made available by third parties; or (c) the use of the Community by its users. You acknowledge and agree that Community Owner and Service Provider reserve the right to, and may from time to time, monitor any and all information transmitted or received through the Community for operational and other purposes. If at any time Community Owner or Service Provider choose to monitor the content, then Community Owner and Service Provider still assume no responsibility or liability for content or any loss or damage incurred as a result of the use of content. During monitoring, information may be examined, recorded, copied, and used in accordance with Community Owner's Privacy Policy. Community Owner and Service Provider may block, filter, mute, remove or disable access to any User Content uploaded to or transmitted through the Community without any liability to the user who Posted such User Content to the Community or to any other users of the Community.
6.6.
Child Sexual Abuse and Exploitation. Community Owner and Service Provider prohibit any sexual content or suggestive content, and predatory or inappropriate behavior involving minors (i.e. users under 18 years old) or someone who appears to be a minor. This includes sharing, offering, or asking for child exploitation content, including child sexual abuse material (CSAM). If you are unsure about a piece of content involving a minor, do not share it. To report sexual, suggestive, or inappropriate behavior minors, you can use the in-line report feature on the website or app. When child sexual exploitation content is identified, the violative content is removed as soon as possible and the related account is banned. If Community Owner and Service Provider confirm the presence of CSAM, we take the steps required by law to preserve and refer the relevant content to appropriate authorities. In the United States, federal law requires that U.S.-based electronic service providers report instances of apparent CSAM to the National Center for Missing and Exploited Children (NCMEC). NCMEC coordinates reports with global law enforcement agencies in over 120 countries through its partner organization, the International Center for Missing and Exploited Children.
7.
COMMUNICATIONS
7.1.
Push Notifications. When you install our app on your mobile device, you agree to receive push notifications, which are messages an app sends you on your mobile device when you are not in the app. You can turn off notifications by visiting your mobile device's "settings" page.
7.2.
In-App Notifications. When you install our app on your mobile device, we may send you in-app notifications. You can turn off notifications in the app's "settings" page.
7.3.
Email. We may send you emails concerning our products and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
8.
PROHIBITED CONDUCT. BY USING THE COMMUNITY, YOU AGREE NOT TO:
8.1.
use the Community for any illegal purpose or in violation of any local, state, national, or international law;
8.2.
harass, threaten, demean, embarrass, bully, or otherwise harm any other user of the Community;
8.3.
violate, encourage others to violate, or provide instructions on how to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
8.4.
access, search, or otherwise use any portion of the Community through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, and data mining tools) other than the software or search agents provided by Community Owner or Service Provider;
8.5.
interfere with security-related features of the Community, including by: (a) disabling or circumventing features that prevent or limit use, printing or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Community except to the extent that the activity is expressly permitted by applicable law;
8.6.
interfere with the operation of the Community or any user's enjoyment of the Community, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Community; (c) collecting personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Community;
8.7.
perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation or identity, accessing any other Community account without permission, or falsifying your age or date of birth;
8.8.
sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 4(Ownership; Proprietary Rights)) or any right or ability to view, access, or use any Materials; or
8.9.
attempt to do any of the acts described in this Section 8 (Prohibited Conduct) or assist or permit any person in engaging in any of the acts described in this Section 8 (Prohibited Conduct).
9.
INTELLECTUAL PROPERTY RIGHTS PROTECTION
9.1.
Respect of Third Party Rights. Community Owner respects the intellectual property rights of others, takes the protection of intellectual property rights very seriously, and asks users of the Community to do the same. Infringing activity will not be tolerated on or through the Community.
9.2.
DMCA Notification. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512, as amended) and the Community is subject to Service Provider's DMCA policy.
10.
Modification of Terms. We may, from time to time, change these Terms. Please check these Terms periodically for changes. Revisions will be effective immediately except that, for existing users, material revisions will be effective 30 days after posting or notice to you of the revisions unless otherwise stated. We may require that you accept modified Terms in order to continue to use the Community. If you do not agree to the modified Terms, then you should remove your User Content and discontinue your use of the Community. Except as expressly permitted in this Section 10 (Modification of Terms), these Terms may be amended only by a written agreement signed by authorized representatives of the parties to these Terms.
11.
TERM, TERMINATION, AND MODIFICATION OF THE COMMUNITY
11.1.
Term. These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Community, and ending when terminated as described in Section 11.2 (Termination).
11.2.
Termination. If you violate any provision of these Terms, then your authorization to access the Community and these Terms automatically terminate. In addition, Community Owner may, at its sole discretion, terminate these Terms or your account on the Community, or suspend or terminate your access to the Community, at any time for any reason or no reason, with or without notice, and without any liability to you arising from such termination. You may terminate your account at any time by using the mechanism designated in the Community or contacting customer service at support@crnaschoolprepacademy.com.
11.3.
Effect of Termination. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Community; (b) you will no longer be authorized to access your account or the Community; (c) you must pay Community Owner any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and Sections 3.3 (Feedback), 4 (Ownership; Proprietary Rights), 11.3 (Effect of Termination), 12 (Indemnity), 13 (Disclaimers; No Warranties by Community Owner), 14 (Limitation of Liability), 15 (Dispute Resolution and Arbitration), and 16 (Miscellaneous) will survive. You are solely responsible for retaining copies of any User Content you Post to the Community since upon termination of your account, you may lose access rights to any User Content you Posted to the Community. If your account has been terminated for a breach of these Terms, then you are prohibited from creating a new account on the Community using a different name, email address or other forms of account verification.
11.4.
Modification of the Community. Community Owner reserves the right to modify or discontinue all or any portion of the Community at any time (including by limiting or discontinuing certain features of the Community), temporarily or permanently, without notice to you. Community Owner will have no liability for any change to the Community, including any paid-for functionalities of the Community, or any suspension or termination of your access to or use of the Community. You should retain copies of any User Content you Post to the Community so that you have permanent copies in the event the Community is modified in such a way that you lose access to User Content you Posted to the Community.
12.
Indemnity. To the fullest extent permitted by law, you are responsible for your use of the Community, and you will defend and indemnify Community Owner, its affiliates, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (together, the "Specified Entities") and Service Provider from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys' fees and costs, arising out of or connected with: (1) your unauthorized use of, or misuse of, the Community; (2) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (3) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (4) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims.
13.
DISCLAIMERS; NO WARRANTIES BY COMMUNITY OWNER
13.1.
THE COMMUNITY AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE COMMUNITY ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. COMMUNITY OWNER AND SERVICE PROVIDER DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE COMMUNITY AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE COMMUNITY, INCLUDING: (a) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (b) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. COMMUNITY OWNER AND ITS SERVICE PROVIDER DO NOT WARRANT THAT THE COMMUNITY OR ANY PORTION OF THE COMMUNITY, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE COMMUNITY, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND COMMUNITY OWNER DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.
13.2.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMMUNITY, SPECIFIED ENTITIES, OR SERVICE PROVIDER, OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE COMMUNITY WILL CREATE ANY WARRANTY REGARDING ANY OF THE SPECIFIED ENTITIES OR THE COMMUNITY THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE COMMUNITY AND YOUR DEALING WITH ANY OTHER COMMUNITY USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE COMMUNITY AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE COMMUNITY) OR ANY LOSS OF DATA, INCLUDING USER CONTENT.
13.3.
THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION 13 (DISCLAIMERS; NO WARRANTIES BY COMMUNITY OWNER) APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. Community Owner does not disclaim any warranty or other right that Community Owner is prohibited from disclaiming under applicable law.
14.
LIMITATION OF LIABILITY
14.1.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE SPECIFIED ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE COMMUNITY OR ANY MATERIALS OR CONTENT ON THE COMMUNITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY SPECIFIED ENTITY OR SERVICE PROVIDER HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
14.2.
EXCEPT AS PROVIDED IN SECTIONS 15.5 (COMMENCING ARBITRATION) AND 15.7 (ARBITRATION RELIEF) AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE SPECIFIED ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE COMMUNITY OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO COMMUNITY OWNER FOR ACCESS TO AND USE OF THE COMMUNITY IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE CLAIM AND (B) US$100.
14.3.
WITHOUT LIMITING THE FOREGOING, YOU AND COMMUNITY OWNER AGREE THAT SERVICE PROVIDER IS NOT A PARTY TO THIS AGREEMENT AND, TO THE FULLEST EXTENT PERMITTED BY LAW, SERVICE PROVIDER WILL HAVE NO LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. YOU AGREE THAT IF YOU BRING A CLAIM AGAINST SERVICE PROVIDER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, SUCH CLAIM IS SUBJECT TO THE DISPUTE RESOLUTION PROCEDURE SET FORTH IN SECTION 15, AND SERVICE PROVIDER WILL BE DEEMED SUBSTITUTED FOR COMMUNITY OWNER THEREUNDER SOLELY FOR THE PURPOSE OF SUCH CLAIM.
14.4.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 14 (LIMITATION OF LIABILITY) WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
15.
DISPUTE RESOLUTION AND ARBITRATION
15.1.
Generally. Except as described in Section 15.2 (Exceptions) and 15.3 (Opt-Out), you and Community Owner agree that every dispute arising in connection with these Terms, the Community, or communications from us will be resolved through binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than a court proceeding, may allow for more limited discovery than in court, and is subject to very limited review by courts. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. Any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement will be resolved by the arbitrator.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND COMMUNITY OWNER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
15.2.
Exceptions. Although we are agreeing to arbitrate most disputes between us, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to address an intellectual property infringement claim.
15.3.
Opt-Out. If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 15 (Dispute Resolution and Arbitration) within 30 days after the date that you agree to these Terms by sending a letter to CRNA School Prep Academy I.C.U. Dreaming About Anesthesia, Attention: Legal Department – Arbitration Opt-Out, 1225 Bell Rd. Suite A #2119 Chagrin Falls, Ohio 44022 that specifies: your full legal name, the email address associated with your account on the Community, and a statement that you wish to opt out of arbitration ("Opt-Out Notice"). Once Community Owner receives your Opt-Out Notice, this Section 15 (Dispute Resolution and Arbitration) will be void and any action arising out of these Terms will be resolved as set forth in Section 16.3 (Governing Law). The remaining provisions of these Terms will not be affected by your Opt-Out Notice.
15.4.
Arbitrator. This arbitration agreement, and any arbitration between us, is subject to the Federal Arbitration Act and will be administered by the JAMS under the rules applicable to consumer disputes (collectively, "JAMS Rules") as modified by these Terms. The JAMS Rules and filing forms are available online at www.jamsadr.com, by calling the JAMS at +1-800-352-5267 or by contacting Community Owner.
15.5.
Commencing Arbitration. Before initiating arbitration, a party must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail ("Notice of Arbitration"). Community Owner's address for Notice is: CRNA School Prep Academy I.C.U. Dreaming About Anesthesia, 1225 Bell Rd. Suite A #2119 Chagrin Falls, Ohio 44022. The Notice of Arbitration must: (a) identify the name or account number of the party making the claim; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought ("Demand"). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or Community Owner may commence an arbitration proceeding. If you commence arbitration in accordance with these Terms, Community Owner will reimburse you for your payment of the filing fee, unless your claim is for more than US$10,000 or if Community Owner has received 25 or more similar demands for arbitration, in which case the payment of any fees will be decided by the JAMS Rules. If the arbitrator finds that either the substance of the claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules and the other party may seek reimbursement for any fees paid to JAMS.
15.6.
Arbitration Proceedings. Any arbitration hearing will take place in the county and state of your residence unless we agree otherwise or, if the claim is for US$10,000 or less (and does not seek injunctive relief), you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic or video hearing; or (c) by an in-person hearing as established by the JAMS Rules in the county (or parish) of your residence. During the arbitration, the amount of any settlement offer made by you or Community Owner must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
15.7.
Arbitration Relief. Except as provided in Section 15.8 (No Class Actions), the arbitrator can award any relief that would be available if the claims had been brought in a court of competent jurisdiction. If the arbitrator awards you an amount higher than the last written settlement amount offered by Community Owner before an arbitrator was selected, Community Owner will pay to you the higher of: (a) the amount awarded by the arbitrator and (b) US$10,000. The arbitrator's award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator's award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator's application or conclusions of law. Judgment on the award may be entered in any court having jurisdiction.
15.8.
No Class Actions. YOU AND COMMUNITY OWNER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Community Owner agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
15.9.
Modifications to this Arbitration Provision. If Community Owner makes any substantive change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Community Owner's address for Notice of Arbitration, in which case your account with Community Owner will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.
15.10.
Enforceability. If Section 15.8 (No Class Actions) or the entirety of this Section 15 (Dispute Resolution and Arbitration) is found to be unenforceable, or if Community Owner receives an Opt-Out Notice from you, then the entirety of this Section 15 (Dispute Resolution and Arbitration) will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 16.3 (Governing Law) will govern any action arising out of or related to these Terms.
16.
MISCELLANEOUS
16.1.
Third-Party Beneficiary. The Community is powered by a technology platform provided by CircleCo, Inc. ("Service Provider"). You and we acknowledge and agree that (a) Service Provider is an intended third-party beneficiary to these Terms, (b) is entitled to rights and benefits hereunder, and (c) may enforce these Terms against you as if it were an original party hereto.
16.2.
General Terms. These Terms, including the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Community Owner regarding your use of the Community. These Terms or any rights under these Terms, may not be assigned either by us or by you in whole or in part, by operation of law or otherwise, without our Service Provider's prior written consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of Section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word "including" means "including but not limited to." If any part of these Terms is held to be invalid or unenforceable, then the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.
16.3.
Governing Law. These Terms are governed by the laws of the State of New York without regard to conflict of law principles. You and Community Owner submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Kings County, New York for resolution of any lawsuit or court proceeding permitted under these Terms. Service Provider operates the service that we use to provide the Community from its offices in New York, and we make no representation that Materials included in the Community are appropriate or available for use in other locations.
16.4.
Privacy Policy. You understand and agree to the processing of your personal data in connection with the Community in accordance with Community Owner's Privacy Policy, which is hereby incorporated by reference into Section 16.4 of these Terms.
16.5.
Precedence. In the event of a conflict between the Additional Terms and these Terms these Terms will control.
16.6.
Consent to Electronic Communications. By using the Community, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
16.7.
Notice to California Residents. If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Community or to receive further information regarding use of the Community.
17.
Notice Regarding Apple. This Section 17 (Notice Regarding Apple) only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Community Owner only, not with Apple Inc. ("Apple"), and Apple is not responsible for the Community or the content of it. Apple has no obligation to furnish any maintenance and support services with respect to the Community. If the Community fails to conform to any applicable warranty, you may notify Apple, and Apple will refund any applicable purchase price for the mobile application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Community. Apple is not responsible for addressing any claims by you or any third party relating to the Community or your possession and/or use of the Community, including: (1) product liability claims; (2) any claim that the Community fails to conform to any applicable legal or regulatory requirement; or (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Community and/or your possession and use of the Community infringe a third party's intellectual property rights. You agree to comply with any applicable third-party terms when using the Community. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

Exhibit A: Additional Terms

CRNA School Prep Academy Terms & Conditions

Last Updated: October 2026

These Terms & Conditions (“Terms”) are entered into between you and CRNA School Prep Academy, Inc., referred to in these Terms as “CSPA,” “Company,” “we,” “our,” or “us.”

These Terms govern your access to and use of CSPA-owned or operated websites, landing pages, checkout pages, communities, courses, assessments, surveys, forms, coaching programs, Applicant Audits, Intensive programs, digital resources, and other products or services, collectively referred to as the “Services.”

By accessing or using our Services, purchasing a product or service, creating an account, submitting an assessment, or clicking to accept these Terms where that option is presented, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you do not agree, you should not use the Services.

1. Eligibility

CSPA’s paid CRNA applicant preparation services, including Premium memberships, Intensive programs, and Applicant Audits, are intended for individuals who are at least 18 years old.

CSPA may occasionally make certain free educational or community resources available to individuals younger than 18. Where appropriate, CSPA may require consent or participation from a parent or legal guardian.

CSPA’s CRNA applicant preparation resources are designed primarily for individuals pursuing nurse anesthesia education in the United States.

Individuals accessing CSPA from outside the United States do so voluntarily and are responsible for complying with applicable laws in their location.

2. Educational and Informational Purpose

CSPA provides education, applicant preparation, coaching, feedback, assessments, and informational guidance.

CSPA does not operate a CRNA educational program, university, admissions committee, accrediting organization, credentialing agency, or licensing body.

Information and recommendations provided through CSPA are for educational and informational purposes only.

Nothing provided through the Services should be interpreted as legal, financial, medical, or other regulated professional advice.

You remain responsible for evaluating CSPA’s recommendations and making your own academic, professional, financial, and application decisions.

3. No Guarantee of Admission or Other Outcome

Participation in CSPA does not guarantee any particular result.

CSPA does not guarantee:

Admissions decisions are made independently by individual schools and programs and are outside CSPA’s control.

CRNA program requirements, policies, admissions practices, deadlines, and applicant pools may change at any time.

4. Applicant Readiness Survey

CSPA may provide a free Applicant Readiness Survey designed to help prospective CRNA applicants better understand areas of their preparation.

The Survey may compare information reported by the participant with selected national benchmarks, admissions requirements, competitiveness indicators, or characteristics commonly observed among competitive CRNA applicants.

The Survey is an educational screening tool only.

Results are primarily based on self-reported information and are not independently verified unless expressly stated.

The Applicant Readiness Survey is not a validated admissions prediction model.

A score, category, benchmark comparison, recommendation, or other Survey result does not represent:

A favorable result does not guarantee admission, and a less favorable result does not mean admission is impossible.

Benchmarks and comparison data may change over time.

Applicants should independently verify requirements for individual CRNA programs.

5. CSPA Applicant Audit

The CSPA Applicant Audit is an educational and advisory service intended to provide an individualized review of aspects of an applicant’s CRNA school preparation.

Depending upon the particular offer purchased or received, the Audit may consider matters such as academic history, transcripts, ICU experience, professional development, certifications, resume, personal statement, interview readiness, CRNA exposure, target programs, prior applications, timeline, and other relevant applicant information.

The specific scope of an Audit is determined by the offer in effect when it is purchased or awarded.

The Applicant Audit does not constitute an admissions decision and does not predict acceptance.

CSPA cannot guarantee that completion of an Audit or implementation of its recommendations will result in interviews, admission, scholarships, improved competitiveness, acceptance of coursework, program eligibility, or any other outcome.

6. Applicant Responsibility for Complete and Accurate Information

CSPA’s recommendations are dependent upon the quality and completeness of the information available to us.

You are responsible for providing information that is complete, accurate, current, and truthful to the best of your knowledge.

This includes information regarding academics, transcripts, repeated coursework, prior institutions, certifications, ICU employment, gaps in employment, clinical experience, prior applications, dismissals where applicable, resumes, essays, interview responses, target programs, and other relevant information requested by CSPA.

Information that is incomplete, inaccurate, outdated, misleading, inaccessible, or omitted may materially affect an assessment.

CSPA is not responsible for conclusions or recommendations affected by information that the applicant did not provide or provided inaccurately.

CSPA may request additional documentation or clarification before completing an assessment.

7. CRNA Program and School Suggestions

CSPA may identify CRNA programs that appear potentially worth investigating based upon an applicant’s reported academic, professional, geographic, or other characteristics.

These suggestions are potential programs to investigate and are not guaranteed matches.

A program appearing in a CSPA recommendation does not mean CSPA has guaranteed that the applicant:

meets every admissions requirement, satisfies prerequisite requirements, has qualifying ICU experience, meets GPA requirements, will receive an interview, will be competitive within that program’s applicant pool, or will be admitted.

Applicants are responsible for confirming current requirements directly with each CRNA program before applying or making significant academic or financial decisions.

Program requirements may change without notice.

8. Academic and Professional Development Recommendations

CSPA may recommend that an applicant investigate actions such as retaking coursework, completing additional science courses, completing graduate coursework, obtaining certifications, gaining additional ICU experience, shadowing, participating in professional development, obtaining leadership experience, or strengthening interview preparation.

These are educational recommendations based on the information available at the time.

CSPA cannot guarantee that completing any particular recommendation will improve an applicant’s GPA, competitiveness, interview prospects, eligibility, or likelihood of admission.

Applicants should verify program-specific requirements before paying for coursework, examinations, certifications, or other activities.

9. Resume, Essay, and Application Material Feedback

CSPA may provide feedback, comments, examples, revision suggestions, or editorial recommendations regarding resumes, personal statements, essays, or other application materials.

Unless a particular offer expressly states otherwise, CSPA provides review and suggested revisions rather than authorship or complete rewriting services.

The applicant remains solely responsible for the final content submitted to any educational institution.

You are responsible for ensuring that your application materials are accurate, truthful, original, and compliant with the requirements of the program to which you are applying.

CSPA is not responsible for consequences resulting from statements, credentials, representations, or application materials ultimately submitted by the applicant.

10. Applicant Audit Reviewer and Faculty Involvement

CSPA’s Applicant Audit methodology has been developed through CSPA’s experience working with aspiring CRNAs and may incorporate educational insight, standards, feedback, or experience obtained from CRNA faculty, coaches, and professionals with admissions-related experience.

This does not mean every Applicant Audit is individually reviewed or approved by CSPA faculty.

Unless expressly stated otherwise for a particular offer, each completed Applicant Audit receives final human review by Jenny Finnell, MSN, CRNA.

CSPA will not represent an individual Audit as faculty-reviewed unless a faculty reviewer actually participated in that specific review.

11. Technology and Artificial Intelligence Assisted Review

CSPA may use technology, software, automation, artificial intelligence, calculation tools, or other systems to assist with portions of the Applicant Audit and other Services.

Technology may assist with functions such as organizing information, calculating academic metrics, comparing information, summarizing submitted materials, identifying areas requiring review, structuring findings, or supporting draft analysis.

Technology and artificial intelligence are support tools, not independent admissions decision makers.

Applicant Audit recommendations receive final human review.

You acknowledge that software, data sources, and artificial intelligence systems may occasionally produce errors or incomplete results.

Important information, particularly individual CRNA program requirements, should therefore be independently verified.

12. Recorded Applicant Interviews

Certain Services may require a recorded interview assessment.

By completing the applicable consent process and participating in the recorded assessment, you authorize CSPA and designated personnel or service providers necessary to complete your Applicant Audit to access and review your video and audio responses.

Private Applicant Audit interview recordings are used for purposes of delivering the Audit and related applicant feedback.

CSPA will not use private Applicant Audit interview recordings for public marketing, advertisements, testimonials, or training materials without separate permission from the applicant.

Third-party platforms may be used to record, host, transfer, or display interview responses.

Use of those platforms may also be governed by the third party’s terms and privacy practices.

13. Private Applicant Audit Materials

Private Applicant Audit materials may include transcripts, resumes, personal statements, essays, academic records, professional information, survey responses, application history, recorded interview responses, and individualized Audit reports.

You retain ownership of materials you submit to CSPA to the extent you legally own those materials.

You grant CSPA a limited, nonexclusive right to access, store, process, analyze, and share those materials with personnel and service providers reasonably necessary to deliver the applicable Service.

This limited permission does not grant CSPA unrestricted marketing rights to private Applicant Audit materials.

CSPA will not publicly use identifiable Applicant Audit materials, individualized reports, transcripts, essays, screenshots, interview recordings, or applicant stories for advertising or testimonials without separate permission.

14. De-Identified and Aggregated Information

CSPA may use aggregated or reasonably de-identified information derived from its Services for internal analytics, quality improvement, service development, benchmarking, educational insights, business planning, and general reporting.

CSPA may also refer publicly to aggregated trends or statistics when the information cannot reasonably be used to identify an individual participant.

CSPA will not intentionally publish identifiable private Applicant Audit information under this provision.

Verbatim or substantially similar excerpts from private essays, personal statements, interview recordings, or other individualized materials will not be publicly used without permission merely because a name has been removed.

15. Applicant Audit Data Retention

CSPA may retain private Applicant Audit materials for a reasonable period following completion of the Service for customer support, quality assurance, recordkeeping, dispute resolution, or other legitimate operational purposes.

As a general practice, CSPA may retain private Applicant Audit materials for up to 12 months following completion of an Audit, after which materials may be deleted or de-identified where reasonably practicable.

Certain information may be retained longer when required for legitimate legal, financial, security, fraud prevention, dispute resolution, or recordkeeping purposes.

Payment and transaction records may be retained separately for legally required periods.

Additional information regarding personal data is addressed in CSPA’s Privacy Policy.

16. Applicant Audit Turnaround

A stated Applicant Audit turnaround period does not begin until CSPA has received all materials reasonably required to complete the Audit.

These may include intake responses, transcripts, resume, personal statement, recorded interview assessment, and requested clarification or supplemental information.

Unless a different timeframe is expressly stated in the applicable offer, CSPA generally aims to deliver completed Applicant Audits within up to 14 business days after the applicant’s file is complete.

If additional information is requested after review begins, the turnaround period may pause until the requested information is received.

Turnaround periods are estimates and may be affected by holidays, technical interruptions, extraordinary volume, emergencies, or circumstances outside CSPA’s reasonable control.

17. Standalone Applicant Audit Refund Policy

Standalone Applicant Audit purchases are non-refundable, except where otherwise required by applicable law.

Applicant Audits require individualized administrative processing, document review, analysis, and preparation.

Once purchased, a standalone Applicant Audit is considered a final sale.

18. Applicant Audit Satisfaction Commitment

Although Applicant Audits are non-refundable, CSPA wants applicants to receive adequate explanation of the findings included within the purchased scope.

If you believe a section of your completed Applicant Audit does not provide enough explanation or detail, you may contact CSPA within 7 calendar days after delivery and identify the specific portion for which additional clarification is requested.

CSPA will review the request and, when reasonably appropriate and within the scope of the original Audit, provide additional clarification or explanation at no additional charge.

This Satisfaction Commitment is not a money-back guarantee.

It does not provide unlimited revisions, a second complete Audit, reassessment based upon substantially new information, unlimited additional school research, additional document reviews outside the purchased scope, or a guarantee that the applicant will agree with CSPA’s conclusions.

CSPA retains reasonable discretion to determine how an eligible clarification request should be addressed.

19. Third-Party Service Providers

CSPA may use third-party providers to support the operation and delivery of the Services.

These providers may perform functions relating to payment processing, forms, file storage, video interviewing, communications, email, community hosting, automation, analytics, artificial intelligence, course delivery, or other technology.

Use of third-party services may also be subject to the applicable provider’s privacy practices and terms.

CSPA is not responsible for interruptions, outages, security events, changes in functionality, or other failures caused solely by third-party systems beyond CSPA’s reasonable control.

20. Membership Refund Policy

Unless a different policy is clearly disclosed at the time of purchase, eligible CSPA membership purchases include a 7-day money-back period following the initial paid purchase.

Renewal payments and other membership payments made outside the applicable refund period are non-refundable except where required by law.

Current prices, onboarding charges, promotional prices, billing intervals, payment plans, and other financial terms are shown on the applicable sales or checkout page.

CSPA may change pricing for future purchases or renewal terms subject to applicable notice requirements.

21. Intensive Program Money-Back Guarantee

Eligible CSPA 6-Month and 12-Month Intensive purchases include a 30-day money-back guarantee beginning on the date of purchase, unless a different refund policy is clearly disclosed before purchase.

Requests received after the applicable guarantee period are non-refundable except where required by law.

Third-party paid bonuses may be subject to the separate provisions below.

22. Third-Party Paid Bonuses

Certain CSPA offers may include a product, course, service, resource, or other bonus supplied by an independent third party.

If CSPA incurs a separate, nonrecoverable expense to provide that third-party bonus and the customer subsequently qualifies for a refund of the underlying CSPA purchase, CSPA may deduct the nonrecoverable amount actually incurred by CSPA to provide the third-party bonus, where permitted by law.

Where applicable, CSPA will disclose relevant bonus restrictions or values on the applicable sales or checkout page.

This provision applies to qualifying externally supplied third-party bonuses.

It does not automatically apply to CSPA-owned products, courses, Applicant Audits, coaching services, or other resources that CSPA elects to provide as complimentary promotional bonuses.

23. Complimentary CSPA Products and Bonuses

CSPA may periodically include its own products or services as complimentary promotional bonuses.

For example, CSPA may offer a complimentary Applicant Audit with enrollment in another qualifying program.

Unless a different term is clearly disclosed before purchase, receipt of a complimentary CSPA-owned product or service will not automatically reduce an otherwise valid refund solely because that internal bonus was received.

Promotional offers may have limited availability, enrollment periods, eligibility rules, or capacity limits.

24. Subscription Cancellation

Recurring subscriptions may be canceled through any cancellation option provided within the customer account or by contacting CSPA at support@crnaschoolprepacademy.com.

Customers requesting cancellation by email should submit the request at least 72 hours before the next scheduled billing date to allow sufficient processing time.

Requests received less than 72 hours before renewal cannot be guaranteed to be processed before the scheduled charge.

Canceling a subscription prevents future renewals after cancellation is processed but does not automatically create a right to a refund for a charge that has already been processed.

Unless otherwise stated, access will generally continue through the remainder of the customer’s paid billing period.

Promotional, legacy, or founding-member pricing may no longer be available if a canceled membership is later reactivated.

25. Non-Subscription Digital Products

Unless a different refund policy is expressly stated before purchase, standalone digital products, downloads, recordings, self-paced courses, and similar non-subscription products are final sale and non-refundable once purchased.

This provision does not replace any specific refund or satisfaction policy expressly provided for a particular product.

26. Payments and Billing Authorization

By purchasing a paid Service, you authorize CSPA and its payment processors to charge the payment method you provide in accordance with the price, billing schedule, and payment terms displayed at checkout.

For recurring subscriptions or payment plans, authorization continues until the applicable subscription or payment obligation has ended or been properly canceled.

You are responsible for maintaining current payment information.

Applicable taxes may be added where required.

If you believe a charge has been processed incorrectly, please contact CSPA promptly so we have an opportunity to investigate.

27. Testimonials and Results

Testimonials appearing on CSPA websites, sales pages, communities, emails, or marketing materials reflect the experiences of particular individuals.

Individual results vary.

Testimonials do not constitute a guarantee, promise, representation, or prediction that another applicant will achieve the same or similar result.

CSPA will obtain permission before intentionally using identifiable private Applicant Audit materials or individualized Audit results as a testimonial or case study.

28. Community and Coaching Participation

CSPA may provide access to online communities, group coaching sessions, webinars, office hours, or similar interactive experiences.

Participants are expected to communicate respectfully and lawfully.

CSPA may remove content or restrict or terminate community access for conduct including harassment, threats, discriminatory abuse, bullying, impersonation, spam, unauthorized commercial solicitation, intellectual property infringement, illegal activity, disclosure of another member’s private information, or conduct that materially interferes with the community.

CSPA may exercise reasonable discretion when moderating its communities.

Community access is a privilege associated with the applicable Service and may be removed when rules are repeatedly or seriously violated.

29. Privacy of Community Members

Users should respect the privacy of other members.

Information shared by another participant in a community, coaching call, workshop, or other private CSPA setting should not be copied, recorded, distributed, or publicly disclosed without appropriate permission.

CSPA cannot guarantee that other participants will always comply with these requirements, and users should exercise appropriate judgment when sharing sensitive personal information in group environments.

30. Recording of Group Calls and Educational Sessions

CSPA may record certain coaching calls, webinars, workshops, office hours, or educational sessions for delivery of the Service, member replay, quality assurance, or internal educational purposes.

Where reasonably practicable, participants will be notified that recording is occurring.

Participation in a recorded session after receiving notice constitutes consent to the recording of the participant’s contributions for purposes reasonably related to delivery of the Service.

CSPA will seek separate permission before intentionally featuring an identifiable participant’s name, image, voice, testimonial, or personal story in public promotional advertising when such use goes beyond ordinary delivery of the Service.

Private Applicant Audit recordings are governed separately by the Applicant Audit provisions above.

31. User-Submitted Content and Intellectual Property

You retain ownership of original content you submit to CSPA to the extent you legally own that content.

When you voluntarily post content within a CSPA community or interactive Service, you grant CSPA a nonexclusive license to host, display, reproduce, and technically process that content as reasonably necessary to operate and provide the Service.

Private Applicant Audit materials are subject to the narrower rights described earlier in these Terms.

You represent that you have the legal right to submit materials provided to CSPA and that your submission does not knowingly violate another person’s intellectual property, confidentiality, privacy, or other legal rights.

32. CSPA Intellectual Property

CSPA’s websites, courses, frameworks, Applicant Audit methodology, educational resources, videos, graphics, templates, curriculum, written content, branding, logos, worksheets, tools, reports, and other proprietary materials are owned by CSPA or its licensors and are protected by applicable intellectual property laws.

Purchasing or accessing a CSPA Service grants you a limited, personal, nonexclusive, nontransferable right to use the materials for your own educational purposes.

Unless CSPA provides written permission, you may not reproduce, sell, distribute, publish, commercially exploit, publicly display, upload, share, sublicense, or create unauthorized derivative commercial products from CSPA materials.

33. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

You may not share paid account access with another person unless CSPA expressly permits it.

You must provide accurate account information and notify CSPA of suspected unauthorized access.

CSPA may disable accounts that are being misused, shared improperly, involved in fraud, or operated in violation of these Terms.

34. Acceptable Use

You may not use CSPA Services for unlawful purposes or in a way that interferes with the rights, safety, privacy, intellectual property, or use of the Services by another person.

You may not attempt to bypass security controls, scrape protected content, reverse engineer proprietary systems, introduce malicious code, impersonate another person, collect other users’ personal information without authorization, or use CSPA Services to engage in fraud or unlawful activity.

35. Third-Party Links and Information

CSPA may provide links to third-party websites, schools, educational resources, products, or services for convenience.

A link does not necessarily constitute endorsement.

CSPA does not control third-party websites and cannot guarantee that information on an outside website is accurate, complete, current, safe, or appropriate.

Your use of third-party websites is at your own risk and may be governed by separate terms.

36. Accuracy and Changes in Information

CSPA makes reasonable efforts to provide useful and current information.

However, admissions requirements, educational policies, industry standards, websites, prices, program offerings, faculty, schedules, and third-party information may change.

CSPA does not warrant that every piece of information will remain current or error-free indefinitely.

Users should independently verify information when it could materially affect an academic, financial, or professional decision.

37. Service Availability and Changes

CSPA may modify, replace, update, discontinue, restrict, or temporarily suspend parts of the Services when reasonably necessary.

This may occur because of technical changes, third-party platform changes, staffing, regulatory changes, security concerns, business decisions, or circumstances outside CSPA’s control.

Where a paid Service is materially changed, CSPA will make reasonable efforts to provide the purchased value through the existing Service or a reasonably comparable alternative where appropriate.

38. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CSPA SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

CSPA DOES NOT MAKE WARRANTIES THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, COMPLETELY ACCURATE, OR SUITABLE FOR EVERY USER’S PARTICULAR PURPOSE.

CSPA DISCLAIMS WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW TO THE EXTENT SUCH WARRANTIES MAY LEGALLY BE DISCLAIMED.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

39. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CSPA, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, FACULTY, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF THE SERVICES.

This includes, where permitted by law, damages or losses arising from reliance on educational recommendations, admissions decisions, rejected applications, lost opportunities, lost income, emotional distress, academic decisions, third-party platform failures, or decisions made using information provided through CSPA.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

40. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless CSPA and its officers, employees, contractors, agents, and affiliates from third-party claims, liabilities, losses, or reasonable costs arising from your unlawful use of the Services, your violation of these Terms, your infringement of another person’s rights, or materially false or unauthorized content you submit.

41. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where another jurisdiction’s mandatory consumer protection laws apply.

Any dispute that is not otherwise resolved between the parties shall be brought in a court of competent jurisdiction in Ohio, subject to any rights that cannot legally be waived.

Before publishing, I recommend confirming that Ohio remains the jurisdiction you want associated with CSPA’s principal place of business.

42. Changes to These Terms

CSPA may update these Terms from time to time.

When material changes are made, CSPA may provide notice through the Website, community, account, email, or another reasonable method.

Updated Terms apply prospectively from their stated effective date except where applicable law requires additional consent.

Continued use of the Services after an update may constitute acceptance where legally permitted.

43. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

44. No Waiver

CSPA’s failure to enforce a provision of these Terms on one occasion does not waive its right to enforce that provision later.

45. Entire Agreement

These Terms, together with the applicable Privacy Policy, sales or checkout terms, product-specific policies, and any other agreement expressly incorporated by reference, constitute the agreement between you and CSPA regarding the applicable Services.

Product-specific terms displayed before purchase control where they expressly differ from these general Terms.

46. Contact Information

Questions regarding these Terms, billing, cancellations, or CSPA Services may be directed to:

CRNA School Prep Academy, Inc.Email: support@crnaschoolprepacademy.comWebsite: crnaschoolprepacademy.com